The Basket Company Reviews
The Basket Company has an overall rating of 4.9 based on 122 reviews. Customer feedback on The Basket Company is mixed: The Basket Company reviewers highlight positive aspects like wide variety of baskets, good quality products, excellent customer service and fast shipping, which strongly appeal to home decorators, gift shoppers, and eco-conscious consumers. However, The Basket Company is often criticized for its higher prices than competitors, occasional stock issues, limited customization options and slow response times.
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All The Basket Company Reviews (122)
kurt1989
May 30, 2026
"Ordering from The Basket Company was easy..."
Ordering from The Basket Company was easy, which was a nice change. I found what I needed, popped it in the basket, and thankfully the checkout didn’t make me jump through a load of pointless hoops.
Payment went through quickly, and I appreciated not being asked for endless extra bits of information. It’s a simple site to use, as it should be really, and I’d probably order again
Payment went through quickly, and I appreciated not being asked for endless extra bits of information. It’s a simple site to use, as it should be really, and I’d probably order again
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patty1998
May 22, 2026
"Fit perfectly, such a relief!"
I ordered a couple of baskets i was a little nervous about whether the measurements would be right. I’ve had stuff show up before and not fit at all, so I was kind of bracing myself. But then they arrived and they fit exactly where I needed them to go. Instant relief. The sizing on the site was actually accurate, no weird surprises or guessing involved. I’m really happy with how it turned out...
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mildredmartinez1446
May 21, 2026
"Great little baskets for keeping things in order"
I picked up a few of these for our utility room, and they’ve made the space feel so much more manageable. They fit nicely where I needed them, and for me they’re especially handy for separating laundry and keeping all the everyday bits from piling up. Simple, but really useful.
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LoriGuida_89
May 17, 2026
"Order was pretty much spot on"
I ordered a few baskets and liners, and everything arrived exactly how I chose it on the site. The sizes, colours, and quantities were all right, and nothing was missing. It’s nice when you don’t have to chase anything up. Really happy with the order and I’d definitely use them again
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KarrieParks
May 10, 2026
"Decent info, but I had to fill in the blanks"
The product pages have the basic info, but i got a little impatient trying to figure out the details. I wanted clearer sizing and a better idea of what actually comes included. The photos helped some, but I still felt like I was guessing on a few things before ordering, which is annoying. It’s not terrible, but it could definitely be more complete
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Debra-brickman
April 29, 2026
"Finally got the hallway mess under control"
I was so tired of the hallway being a mess all the time. Shoes everywhere, hats everywhere, random little things just everywhere. I grabbed a couple of these baskets for the shelves and they hold way more than I expected. Like, way more. Now all the stuff that used to annoy me every time I walked by is actually put away. I kept complaining about the clutter, and now I’m kind of annoyed I didn’t get these sooner.
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marcellus1976
April 10, 2026
"Really easy to keep track of"
I don’t know, it just felt really reassuring the whole way through. The tracking was simple to follow and I could see when my order had been sent and around when it was going to arrive. No confusion or waiting around wondering what was happening. The updates were clear enough, and it turned up when I expected. It’s a small thing, but it makes such a difference. I’d use them again
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VAUTERS
April 04, 2026
"Finally found the baskets I needed"
I’d been trying to find a few storage baskets and everywhere else seemed to have the wrong sizes or half the colours out of stock, so when I checked The Basket Company and they actually had the sizes I needed in the colour I wanted, I was relieved.
Ordering was straightforward, no faffing around or confusing steps, just picked what I wanted and checked out without any hassle.
The baskets arrived fine, looked like the pictures, and did the job, so I’d happily order from them again if I need more.
Ordering was straightforward, no faffing around or confusing steps, just picked what I wanted and checked out without any hassle.
The baskets arrived fine, looked like the pictures, and did the job, so I’d happily order from them again if I need more.
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jamesbaughn0246
April 01, 2026
"Pretty quick delivery"
Delivery was actually fast, which was nice. I wasn’t really expecting it to show up that soon, but then it did, and yeah, no complaints there. I had kind of forgotten to check the tracking for a bit, so it was a nice little surprise.
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herbert1999
March 22, 2026
"Pretty easy to find my way around"
The site was easy enough to use, honestly. I found the basket sizes and different styles without having to click all over the place, and the photos loaded fine for me. Checkout was straightforward too. That part with the options was just kind of there, but it made sense enough. No real hassle, just simple to get around and I found what I needed quickly.
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Virginia_rogers93
March 03, 2026
"Perfect fit"
Had a weird little corner to fill. This basket fit just right. Looks neat. Does the job
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mia-Culler
February 26, 2026
"It arrived packed really well. Simple…"
It arrived packed really well. Simple as that, I’m happy with it.
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Tammy.english
February 24, 2026
"Definitely worth it"
I think it was worth it. The price felt reasonable to me, especially for what you get, so I was happy with the purchase.
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ANDERSON
February 15, 2026
"Sturdy and nicely finished"
I’m really happy with this basket. It feels solid in your hands and doesn’t have that cheap, flimsy feel at all. The edges are clean, the finish looks neat, and the whole thing feels like it was made with care. It’s sturdy enough that I’m not worried about it bending or wearing out quickly. Overall, the quality is better than I expected.
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Christine_opp83
February 07, 2026
"I needed a storage basket in a specific..."
I needed a storage basket in a specific size, and the filters made it really easy to narrow things down. You can sort by material and colour without having to click through loads of pages, which saves a lot of messing about. Search worked well too. I found the one I wanted, ordered it, and that was it, no hassle at all.
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Heather.rudolph
January 26, 2026
"Colors looked just like the pictures"
I ordered a couple of baskets sometime last month, or maybe it was the end of the month before, I can’t quite remember. Either way, when they arrived the colors were exactly like they looked in the photos. No weird mismatch or surprise shade, which I really appreciated. I’m really happy with them
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James-jenkins
January 06, 2026
"Soo easy to pay"
Checkout was super simple, and I was really glad PayPal was an option. It felt quick, no weird payment hiccups or anything, so yeahhh, all good from me
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William_irons83
January 02, 2026
"Lid stays on without any fuss"
I got this storage basket mainly because I wanted something with a lid that wouldn’t be a hassle, and so far it’s been great. The lid closes securely and doesn’t wobble around or slide off, which I appreciate because I’m always a bit careful about things tipping or spilling when I’m moving them. It’s also easy to lift and carry. Simple thing, but it makes it much more useful around the house.
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peggy.Williams
December 25, 2025
"Comfortable to Carry Around"
I’m guessing they actually put some thought into the handles, because the basket is really comfortable to carry. They don’t dig into my hands at all, even when I’ve got a few things in it. It’s a simple little detail, but super handy
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JohnStewart
December 24, 2025
"Looks nicer than I expected"
I was comparing a few baskets for my shelves, and this one ended up being the best fit. It looks really lovely in my room, simple, neat, and not bulky at all. it fits the space better than some of the pricier ones I was considering
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